Support in the Community
In 2025, we delivered over 7,000 support sessions across the range of all of our support services.
See the impact we are delivering in our community.
Leading the way
As an adult social care provider, our services improve the happiness and health of a beautifully diverse, cross section of our community.
No 1
NHS Primary Care
Charity of the Year
188
Individuals in our community helped each week
10
Free to access support services offered
115
Volunteers supporting our services
Award Winning
Kings Award 2026
High Sherrif Award 2026
RCC community Award 2026
96%
Report Improved outlook on life
Testimonials: Day Care
In 2025 Bright Hope delivered 2011 sessions of Day Care
“We can't express how much mum got from being at Bright Hope House. Mum absolutely loved it and it gives her purpose. She loved meeting everyone. Thank you to you all”
Melissa - Carer
Sept 2025
Annoymous
March 2026
“I love attending the day centre to meet and chat with other people. it gives me more confidence and motivation on the day I know I am coming to the centre.
I can get very lonely as my husband works and my children have grown up which effects my mental health and mood, attending the day care certainly helps with this”
Sue - Carer
Dec 2025
“Bright Hope is a beacon of light.
Because my husband likes coming to the day care centre I can leave him without any worries and get a much needed break"
"Really enjoyed meeting people and talking to the wonderful volunteers. Bright Hope are doing a fantastic job.”
Joan - Day Care guest
January 2026
" I feel so much better for getting out and about
Norma- Day Care guest
November 2025
Annoymous
April 2026
“Knowing my husband is happy at Bright Hope House, makes me happy to leave him there in good company whilst i do something i woud have to leave him alone to do otherwise, or not get to do at all”
Counselling
Access to free counselling
1162
Sessions delivered Jan-Oct 2025
168
Individual guests supported
35-40
Sessions delivered per week
15
Counsellors
“I feel supported and understood whilst going through traumatic life events. I’m taking my meds and looking after myself better”
Kelly- Complementary Therapy guest
Sept 2025

Will - 28 - Volunteer
March 2026

“From the minute I stepped through the front door for a look round, I was welcomed in and treated like part of the team. They took the time to understand what I was good at and gave me meaningful things to do. It gave me a sense of purpose again and was the reason i was able to get myself back on track. I volunteered with Bright Hope for around five months and genuinely loved my time there. Everyone was supportive, kind, and down to earth, and it felt like being part of a family rather than just turning up to volunteer.
A year on, I’m doing really well and expecting my first baby. I honestly feel I owe Bright Hope a huge amount for helping me get my life back on track”
Natalie - Volunteer
Dec 2025

“Bright Hope is special to me as it helps so many different types of people with different needs in the local community. As soon as I walked in I was made to feel welcome by everyone and it’s been a long time since I’ve felt that way”
I didn’t know where the kindness had gone in the world – and I found it all here at Bright Hope.”
Bernard - Befriending guest
January 2026

"Loved being able to meet people and feel less lonely”
Sarah - Day Care guest
Oct 2025

Issac - Counselling guest
April 2026

“I came to Bright Hope after a series of bereavements at a time I felt low and emotionally exhausted. From start to finish, I felt genuinely cared for and understood. My therapist created a safe , compassionate space where I could slowly make sense of my feelings and begin to heal. While the sadness is still there I now feel stronger and more hopeful. The sessions have helped me regain perspective and meaning in my life.
I am truly grateful for the warmth, kindness and support I received, - it has made a real difference”





