Support in the Community


In 2025, we delivered over 7,000 support sessions across the range of all of our support services. 


See the impact we are delivering in our community.



Leading the way

As an adult social care provider, our services improve the happiness and health of a beautifully diverse, cross section of our community.

No 1

NHS Primary Care

Charity of the Year

188

Individuals in our community helped each week

10

Free to access support services offered

115

Volunteers supporting our services

Award Winning

Kings Award 2026

High Sherrif Award 2026

RCC community Award 2026

96%

Report Improved outlook on life

Testimonials: Day Care

In 2025 Bright Hope delivered 2011 sessions of Day Care

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“We can't express how much mum got from being at Bright Hope House. Mum absolutely loved it and it gives her purpose. She loved meeting everyone. Thank you to you all”

Melissa - Carer

Sept 2025

Annoymous

March 2026

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“I love attending the day centre to meet and chat with other people. it gives me more confidence and motivation on the day I know I am coming to the centre.

I can get very lonely as my husband works and my children have grown up which effects my mental health and mood, attending the day care certainly helps with this”

Sue - Carer

Dec 2025

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“Bright Hope is a beacon of light.

Because my husband likes coming to the day care centre I can leave him without any worries and get a much needed break"

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"Really enjoyed meeting people and talking to the wonderful volunteers. Bright Hope are doing a fantastic job.”

Joan - Day Care guest

January 2026

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" I feel so much better for getting out and about

Norma- Day Care guest

November 2025

Annoymous

April 2026

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“Knowing my husband is happy at Bright Hope House, makes me happy to leave him there in good company whilst i do something i woud have to leave him alone to do otherwise, or not get to do at all”


Counselling

Access to free counselling

1162

Sessions delivered Jan-Oct 2025

168

Individual guests supported

35-40

Sessions delivered per week

15

Counsellors

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“I feel supported and understood whilst going through traumatic life events. I’m taking my meds and looking after myself better”

Kelly- Complementary Therapy guest

Sept 2025

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Will - 28 - Volunteer

March 2026

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“From the minute I stepped through the front door for a look round, I was welcomed in and treated like part of the team. They took the time to understand what I was good at and gave me meaningful things to do. It gave me a sense of purpose again and was the reason i was able to get myself back on track. I volunteered with Bright Hope for around five months and genuinely loved my time there. Everyone was supportive, kind, and down to earth, and it felt like being part of a family rather than just turning up to volunteer.

A year on, I’m doing really well and expecting my first baby. I honestly feel I owe Bright Hope a huge amount for helping me get my life back on track”


Natalie - Volunteer

Dec 2025

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“Bright Hope is special to me as it helps so many different types of people with different needs in the local community. As soon as I walked in I was made to feel welcome by everyone and it’s been a long time since I’ve felt that way”

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I didn’t know where the kindness had gone in the world – and I found it all here at Bright Hope.”

Bernard - Befriending guest

January 2026

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"Loved being able to meet people and feel less lonely”

Sarah - Day Care guest

Oct 2025

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Issac - Counselling guest

April 2026

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“I came to Bright Hope after a series of bereavements at a time I felt low and emotionally exhausted. From start to finish, I felt genuinely cared for and understood. My therapist created a safe , compassionate space where I could slowly make sense of my feelings and begin to heal. While the sadness is still there I now feel stronger and more hopeful. The sessions have helped me regain perspective and meaning in my life.

I am truly grateful for the warmth, kindness and support I received, - it has made a real difference”


Survey infographic with blue and gold charts showing 88% positive responses and wellness support improvements